Single jack headset mic not working2/12/2023 ![]() ![]() Check the audio settings in the game or application you are using. Verify that the control box mute switch is not in the mute position. Be aware this volume control is for the headphones only. If you are using the control box, make sure the volume there is turned up. Try to disable any audio software specifically for your audio adapter or other third party audio software and use the default audio controls in your operating system. In many cases, the microphone on a computer is disabled or muted. Check your audio settings to make sure the speakers and microphone are enabled and not muted or volume turned down too low. See if the headset works with another computer or device. If you can verify that audio connections are working using an alternate microphone and speakers. Check that the microphone is plugged all the way into the head set. Make sure all of the connections are correct, including the ones to the control box or extension cable. ![]()
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